Community Manager

iconIndia iconRemote OK iconFull-Time

About SquadStack

At SquadStack, we believe that a synchronous combination of Humans + AI is the future of work. We leverage technology to build sales-acceleration solutions for consumer companies across the globe.


Our Vision: Access to skilled work, for anyone, anywhere.


With our product SquadIQ: We are building an AI-driven Talent Marketplace for Inside Sales. We match India’s best sales talent & top consumer brands, to drive more conversions, leveraging our A.I.-driven remote sales platform.


We believe that longer-term, people >> product & profits and prioritize culture over everything else. We are looking for individuals with the right mix of hunger, passion, and cultural-fit to help us realize our vision of ‘re-imagining how work gets done’ while building a people-first organization.


We are a 150-people team, have raised ~$7.5M, and grown 10X in the last 18 months. We’re in a high growth phase – to exponentially grow culture, team, products, and revenue – in the next few quarters.

 

If you’re excited by this, come build SquadStack with us.

Job Description

Responsibilities

  • Build, lead and maintain a roadmap of community projects and initiatives.
  • Drive adoption, engagement, and success for the community by managing programs (contests, webinars, giveaways, etc.) and devising exceptional onboarding processes.
  • Be a passionate advocate for all members of the SquadIQ community and listen attentively to their feedback, so we can positively influence how we interact with them and provide actionable insight to the internal team.
  • Organize events in the community to increase engagement & boost brand awareness.
  • Manage polls/surveys to measure community member experience and sentiment.

Requirements

  • 2+ years of proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Excellent verbal and written communication skills
  • Hands-on experience with social media management for brands
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask

Logistics

  • Compensation: Competitive
  • Location: Remote-first
  • Joining Date: Asap :)