CRM Analyst

iconDelhi NCR, IN iconRemote OK

About SquadStack

At SquadStack, we believe that a synchronous combination of Humans + AI is the future of work. We leverage technology to build sales-acceleration solutions for consumer companies across the globe.

 

Our Products: Auctm, SquadIQ, ClassifyIt.

 

We believe that longer-term, people >> product & profits and prioritize culture over everything else.

 

We are looking for individuals with the right mix of hunger, passion, and cultural-fit to help us realize our vision of ‘re-imagining how work gets done’ while building a people-first organization.

 

We are a 150-people team and have raised ~$7.5M. We’re in a high growth phase – to exponentially grow culture, team, products and revenue – in the next few quarters.

 

If you’re excited by this, come build SquadStack with us.

Job Description

We’re looking for entrepreneurial people with the right mix of hunger, experience, and cultural fit to help us realize our vision of ‘reimagining how work gets done’.

Our Product

SquadIQ is a ‘Future of Work‘ software company that combines distributed workforce and decision science in one powerful platform to help consumer companies increase lead outreach and engagement to increase sales conversions along with accuracy, flexibility, and quality. 

We drive 2-5x increase in revenue opportunities and more ROI vs. in-house or outsourced teams. Upstox, Tata Cliq, Zomato, Myntra, Nestaway, Delhivery, 91springboard, EarlySalary, Upgrad, etc. are some of the startups that leverage SquadIQ to boost their conversion rate.


We have grown 3X in the last 12 months.As the pandemic has accelerated the shift towards distributed workforces and remote-first technology to solve sales and fulfilment digitally. To learn more check out how we are responding to the COVID crisis.


We have an active community of 5000+ stay at home moms who have been the perfect partner in our journey. Our on-demand workforce of callers (industry ready, pre-trained, cloud-based agents) reaches out to prospective inbound leads within a matter of minutes, and effectively nurture and qualify them for sales teams, making sales for our customers extremely streamlined and predictable.

Responsibilities

  • Update and maintain the leads and deals data and ensuring sales pipeline hygiene.
  • Undertake spontaneous initiation of any analysis that can generate customer insight or operational projects to add value to the customer relationship, Identify, recommend, and implement quality improvements to CRM/Sales processes.
  • Deliver customer insights and make recommendations by performing data analyses on the sales pipeline.
  • Responsible for identifying different customer profiles, and carrying out the optimisation of Sales/marketing activities by defining market sectors and customer selection based on customer profiling and segmentation.
  • Responsible for identifying key trends and factors influencing customer behavior, like consumption and brand loyalty.

Requirements

  • Good command over MS Excel.
  • Knowledge of data analysis.
  • Great attention to details.

Logistics

  • Location: Remote
  • Stipend: 12k/ Per Month
  • Internship Time: 3 Months

Why should you consider us seriously?

  • We believe that longer-term, people >> product & profits and prioritize culture over everything else. Check out our reviews on glassdoor reviews. You can read more about our values and culture: https://www.squadstack.com/culture/
  • We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and the Silicon Valley (Chiratae Ventures, Blume Ventures, 91springboard, senior product execs at Square, Genpact & Flipkart; co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc)
  • Unlimited vacation & WFH policy, which means you are not entitled to a specific number of leaves per year. You can take time off from work according to what suits you the best. Needless to say, the system works on trust and we expect you to make fair decisions based on the team's needs.
  • Other benefits: Health Insurance, All office meals are on the house :)