Streamline support operations with a fully managed
solution that cuts costs while enhancing CX.
Experts in handling complex, high-value conversations with ease
Handling complex conversations with ease
Trained to handle calls & chats, 24/7
Relevant customer insights for continuous improvement
Insights for continuous improvement
Customize workflows across voice,
chat, email & more
Workflows across voice, chat, email & more
Seamlessly connects with your CRM
& other tools
Connects with your CRM
& other tools
Robust encryption &
compliance for data protection
Encryption & compliance for data protection
Humans + AI Agents, unified across all channels
End-to-end campaign management handled by our expert team
Complete accountability to deliver measurable results
Trained & optimized on 90 million minutes of real human data
24/7 peak performance with 100% knowledge accuracy
Experience natural, tone-aware responses that feel truly human
Tailored interactions that make every call count
Unlock sales potential in every customer interaction
Order & Delivery Tracking
Warranty & Repairs
Installation Assistance
Technical Troubleshooting
Cancellation & Refunds
Booking & Reservation Queries
Itinerary Changes
Visa & Documentation Assistance
Order & Delivery Tracking
Returns & Refunds
Payment Issues
Product Inquiries
Rider Support
Net Banking & App Issues
Credit/Debit Card Support
Account & Transaction Queries
Loan Applications & Processing
Fraud & Dispute Reporting
Policy Information & Renewals
Claim Submission
Claim Processing & Assistance
Grievance Redressal
Nomination & Policy Updates
SquadStack's solutions for scalable, flexible quality maintenance bypasses traditional setups. Their streamlined operations cut costs and boosted customer satisfaction with consistent service quality.
Director (CRM), Redbus
I was impressed by the service and quality of responses. My favorite part about SquadStack is that tweaks are very easily doable, and I’m able to hold someone accountable.
Senior Manager, Delhivery
Booking confirmations
Booking Status Inquiry
Booking Modifications/ Cancellations
Refund Process
Resolving Itinerary Errors
Warranty Inquiry
Service Center Inquiry
Installation Support
Repair Requests or Service Escalations
Refund Process
Account Opening
Account Activation
Account Reactivation and Re-KYC
Upsell and Cross-sell
Virtual Relationship Manager
Transaction Inquiry
Debit/Credit Card Activation
Card Blocking
Internet Banking Assistance
