SquadStack Presents 

Masters of Sales

Where India’s CX Innovators Meet

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About Masters of CX

about event

A Community of CX Leaders Driving Innovation

Masters of Customer Experience is an invite-only initiative by SquadStack, created to bring together top CX leaders, innovators, and emerging talent from across India.

It’s a space for expert discussions, peer learning, and deep dives into the trends shaping the future of customer experience—across sales, support, engagement, and retention.

From thought-provoking conversations to actionable insights, this community is where industry-shaping ideas come to life.

Join us as we raise the bar for customer experience—together.

3+
Locations
100+
Leaders
20+
Hot Topics

Hear It From Our Network

Masters of Customer Experience provides a unique platform for CX professionals to collaborate and innovate. The insights gained are invaluable.

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Jinita Shah

AVP - Marketing & Sales Strategy, HoABL

Sales & support communities are missing today, especially in BFSI. Platforms like MoCX bring professionals together across industries to share stories, challenges, solutions & strategies.

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Gaurav Saxena

Sales Head, Aditya Birla
Sun Life Insurance

A much-needed community for CX leaders to come together and drive meaningful change in the industry.

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Ram Naresh

Head DIY - Digital Business, Kotak Securities

Past Event Highlights

Enhancing Sales Experience
20th Jun, 2024
The Leela Ambience, Gurugram
Tech-Enabled Agents & AI as Architects of a New Era in Telesales
5th Oct, 2023
Taj Santacruz, Mumbai
Enhancing Sales Experience (BFSI)
16th May, 2024
Taj Santacruz, Mumbai
Tech-Enabled Agents & AI as Architects of a New Era in Telesales
14th Sep, 2023
The Oberoi, Bengaluru
Enhancing Sales Experience
20th Jun, 2024
The Leela Ambience, Gurugram
Tech-Enabled Agents & AI as Architects of a New Era in Telesales
5th Oct, 2023
Taj Santacruz, Mumbai
Enhancing Sales Experience (BFSI)
16th May, 2024
Taj Santacruz, Mumbai
Tech-Enabled Agents & AI as Architects of a New Era in Telesales
14th Sep, 2023
Oberoi, Bangalore
Upcoming Event(s)

Sales & CX 3.0: Practical Insights for Implementing Agentic AI at Scale

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8th May, 2025
location
The Leela Ambience, Gurugram

Sales & CX 3.0: Practical Insights for Implementing Agentic AI at Scale

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15th May, 2025
location
ITC Maratha, Mumbai

Sales & CX 3.0: Practical Insights for Implementing Agentic AI at Scale

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22nd May, 2025
location
The Oberoi, MG Road, Bengaluru

Masters of Sales Network

Network person
Rajeshree Jadhav

VP - Digital Acquisition & Onboarding

5Paisa

Network person
Abhishek Mahalpure

Associate Vice President

ABSLI

Network person
Gaurav Saxena

Distribution Strategy & Sales Head

ABSLI

Network person
Akhil Katre

Vertical Head - Revenue & Retention

Adita Birla Finance

Network person
Kshemendra Sharma

Head of Communications

Tata AIA

Network person
Naman Kohli

Head - Revenue & Partnership

Tata Digital

Network person
Kashish Sethi

Associate Director II - Revenue & Partnerships

Tata Digital

Network person
Akshay Purwar

Vice President - Strategic Alliances

BASIC Home loans

Network person
Pankaj Khana

Senior Manager - Ecommerce

Max Life Insurance

Network person
Paras Kochar

Vice President

News Reach

Network person
Soumyajit Ghosh

CBO

India Lends

Network person
Sunny Gupta

Head - Telesales

Home Credit India

Network person
Deepak Gupta

Business Head - D2C

Livpure

Network person
Sunny Gupta

Vice President

Aviva India

Network person
Somnath Sengupta

Head of Finance

DotPe

Masters of CX Network

Network person
Rajeshree Jadhav

VP - Digital Acquisition & Onboarding, 5 Paisa

Network person
Naman Kohli

Head - Revenue & Partnership, Tata Digital

Network person
Abhishek Mahalpure

Associate Vice President, ABSLI

Network person
Akhil Katre

Vertical Head - Revenue & Retention, Aditya Birla Finance

Network person
Gaurav Saxena

Distribution Strategy & Sales Head, ABSLI

Network person
Kashish Sethi

Associate Director II - Revenue & Partnerships, Tata Digital

Network person
Akshay Purwar

VP - Strategic Alliances, BASIC Home loans

Network person
Kshemendra Sharma

Head of Communications, Tata AIA

Network person
Paras Kochar

Vice President, News Reach

Network person
Soumyajit Ghosh

CBO, IndiaLends

Network person
Sunny Gupta

Head - Telesales, Home Credit India

Network person
Deepak Gupta

Business Head - D2C, Livpure

Network person
Prashanta Mukhopadhyaya

Vice President, Aviva India

Network person
Somnath Sengupta

Head of Finance, DotPe

Network person
Pankaj Khana

Senior Manager - Ecommerce, Max Life Insurance

Join Our Exclusive CX Community

  • Learn through industry-specific knowledge sharing
  • Enjoy engaging panel discussions with CX trailblazers
  • Get invites to exclusive community events & meetups
  • Connect with top CX leaders across industries
  • Get access to exclusive customer experience insights
  • Boost your professional visibility
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