SquadStack Raises ₹140 Cr in Series B Funding

SaaS-Enabled Talent Marketplace for Sales, SquadStack, bags ₹140 Cr in Series B round to create more remote jobs for skilled individuals.

August 8, 2022

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8 Minutes

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SquadStack

SquadStack

SquadStack Raises ₹140 Cr in Series B Funding

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Introduction

We've raised ₹140 Cr in a Series B funding round led by Bertelsmann India Investments, along with existing investors Chiratae Ventures and Blume Ventures. We plan to utilize these funds to further work towards revolutionizing the telesales industry.

Five years back, when smartphones and the internet in India were booming, SquadStack started with a vision of providing access to skilled work for anyone, anywhere. 

Since the pandemic hit, remote work and variabilization of cost structure have emerged as key trends. SquadStack partners with existing sales talent and homemakers, allowing them to work from anywhere with the help of a smartphone.

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The Problem We Are Solving 

Over 70 lakh telesales agents sell loans, credit cards, insurance, education, health and wellness products, and services to 20 crore Indians daily. However, the current infrastructure in place lacks innovation, and all the stakeholders involved are discontent. 

Businesses struggle to retain sales talent, salespeople are treated poorly and not paid fairly, and the end buyer either gets spammed or ignored.

We integrated 3 core layers of innovation to manage the sales ecosystem for consumer businesses:

  1. Decentralization to access top sales talent
  2. AI-powered tools to manage the complete life cycle of the sales experts
  3. An omnichannel campaign management platform for businesses.

Our decentralized network of thousands of sales experts manages 170k leads daily on behalf of top brands like Upstox, ZestMoney, Edelweiss, Delhivery, and Classplus, helping them scale with better conversions, speed, flexibility, and cost.

The Way Forward

We will use this fresh infusion of funds to hire top talent to strengthen our team for expansion, increase our sales experts base and further expand into new verticals. 

Team SquadStack

We are a people-first company that values the importance of a great culture. Our diverse team has some of the most hardworking leaders and enthusiastic entrepreneurs. 

At SquadStack, we have a clear business model and believe in generating revenue while working towards our vision and have witnessed 3x year-on-year growth.

Today, we have 15+ leads who have been with the company for more than five years, upholding a culture of innovation and empowerment.

Learn more about the culture of SquadStack.

The Co-founders of SquadStack
“We’re working towards revolutionizing the ₹80,000 crore Indian telesales industry that lacks innovation. Our combined solution of technology and human expertise solves a negative ROI problem for businesses and financially uplifts sales talent across the country. We believe that In the long run, people are greater than products and profit. We’re excited to leverage this capital to expand our team.” - Apurv Agrawal, CEO & Co-Founder, SquadStack

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FAQ's

Who were the leading investors in the recent funding round raised by SquadStack?

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SquadStack raised ₹140 Cr in a Series B funding round led by Bertelsmann India Investments, along with existing investors Chiratae Ventures and Blume Ventures.

How does SquadStack revolutionize the telesales industry?

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SquadStack is a modern tech-powered alternative to call centers. They partner with existing sales talent in call centers and across the country, enabling them to work remotely for leading Indian consumer businesses.

What are the key problems that SquadStack addresses within the telesales ecosystem?

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The current infrastructure in the telesales industry lacks innovation, businesses struggle to retain sales talent, and customers often face spamming. SquadStack addresses these issues through their marketplace of on-demand and dedicated telecallers, best-in-class connectivity, and powerful analytics.

How does SquadStack plan to utilize the recently raised funds?

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SquadStack aims to strengthen its team by hiring top talent and venturing into new verticals. Their goal is to continue generating revenue while working towards their vision.

How does SquadStack maintain a people-first culture within their company?

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SquadStack places great importance on fostering a people-first culture within their organization. They have a diverse team of hardworking leaders and enthusiastic entrepreneurs who uphold a culture of innovation and empowerment.

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