Discover tips and best practices for coaching and mentoring sales and telecalling teams.
Cross-selling is a method of sales in which companies encourage their customers to purchase additional products or services related to their initial purchase or sell a different product or service to existing clients.
Let’s dive into the world of Telesales Executives and understand everything starting from their roles and responsibilities to the challenges face in their day-to-day work.
In this page, let's delve into the concept of a call center agent, the extensive range of duties associated with the role, and the essential skills necessary to excel in this position.
In the post check every small detail about roles and responsibilities, KRAs, required important skills and job description for a team leader in BPO (Business Process Outsourcing).
This post explains what it means to be a Customer Service Associate. Find out the roles and responsibilities of a Customer Care Executive in a BPO.
Anand Biswas, SME-Director, Delhivery, joins SquadStack in its first-ever webinar about the importance of data-driven decisions to boost sales.