Informational & Operational Calls
Streamline Your Business Operations to Create Measurable Impact
CX Leader of the Year, Squadstack!
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Boost your customer experience & reduce RTOs by connecting with your customers over call to confirm COD orders and cancel duplicate ones.
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Reduce disruptions in your delivery lifecycle by reaching out to leads and confirming whether you should reattempt delivery or not, capture correct addresses, etc.
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Gather structured feedback and analyze areas of improvement to help product and business teams.
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Share promotional offers & nudge new leads or old customers to visit your store.
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Increase attendance for your in-person events, webinars or tests.
Scale up or down as per your business needs without any fixed seat costs
Access to in-depth reporting for your campaigns and custom dashboards
Fast turnaround time and omnichannel outreach to increase connectivity
Reach out to more potential customers with weekend and 9AM to 9PM coverage
Human & A.I. driven quality monitoring with 100% call recordings
Enterprise-grade data security measures and encryption across every layer
It is a very cost-effective model and has been extremely helpful. It is ever-evolving, user-friendly, and lucrative unless there are people who don’t want to try new things.
Program Manager, Delhivery
