Vetted & Trained Telecallers

Your team of trustworthy telecallers

Transforming outreach with a tech-empowered team of 10k+ decentralized agents

Book a Demo
Book a Demo
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Telecaller Offerings

  • Good For

  • Minimum commitment

  • Communication skill level

  • Sales & Industry Training

  • Training & go-live time

  • Language support

On-Demand

Part-time, remote
CEFR Certified C1
Good For
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Businesses with fluctuating call volumes looking for cost optimization and scripted low context calls.
Communication Skill Level
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    Minimum Billing:  ₹3.25L per month
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    Minimum Minutes:  50k
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    Full-time Equivalent:  10 callers
Training & Go-Live Time
Level B2 (CEFR)
[Versant 5 equivalent]
QA & Reporting Support
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    ❌
Language Support
72 hrs
Language Support
Multi lingual Support
Book a Demo

Dedicated

CEFR Certified B2+
Full-time, remote & call-center-based
Good For
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Businesses with high-context use-cases and consistent call volumes.
Communication Skill Level
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    Minimum Billing:  ₹4.25L per month
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    Minimum Minutes:  50k
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    Full-time Equivalent:  10 callers
Training & Go-Live Time
Level B2 (CEFR)
[Versant 5 equivalent]
QA & Reporting Support
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    ✅
Language Support
7 working days to go live + 3 weeks on job training
Language Support
Hindi, English
Book a Demo

Screening & Training Processes

Drive Better Business
Growth & Outcomes

CONTEXT TRAINING

Context about SquadStack is given through a series of informational videos

View weekly and monthly trends of standard campaign and outreach metrics including leads, calls, connectivity, quality, turnaround time, conversions, cost of sale, and more. Experience greater control with campaign performance visibility and make data-driven decisions to maximize ROI.

  • ON-DEMAND CALLERS
  • DEDICATED CALLERS
overview
overview
Telecalling Assessment

Thorough test which assesses theoretical knowledge on telecalling

Access a comprehensive overview of all your active campaigns through a single view. Monitor campaign performance and have complete control over them.

  • ON-DEMAND CALLERS
  • DEDICATED CALLERS
overview
Language Assessment

English speaking test assessing speech, fluency, vocabulary, pronunciation, and grammar

View weekly and monthly trends of standard campaign and outreach metrics including leads, calls, connectivity, quality, turnaround time, conversions, cost of sale, and more. Experience greater control with campaign performance visibility and make data-driven decisions to maximize ROI.

  • ON-DEMAND CALLERS
  • DEDICATED CALLERS
overview
App Training

Telecallers go through multiple training videos to understand how the app works, its policies, and guidelines

Access a comprehensive overview of all your active campaigns through a single view. Monitor campaign performance and have complete control over them.

  • ON-DEMAND CALLERS
  • DEDICATED CALLERS
overview
Interview Round

A personal interview is scheduled to evaluate callers based on multiple parameters.

View weekly and monthly trends of standard campaign and outreach metrics including leads, calls, connectivity, quality, turnaround time, conversions, cost of sale, and more. Experience greater control with campaign performance visibility and make data-driven decisions to maximize ROI.

  • DEDICATED CALLERS
overview
Campaign Specific Training

Training for a specific use case, campaign, or business requirement

Access a comprehensive overview of all your active campaigns through a single view. Monitor campaign performance and have complete control over them.

  • DEDICATED CALLERS
overview
Calling Assessment

Test that includes a series of mock calls across multiple scenarios to help categorize agents based on skills.

View weekly and monthly trends of standard campaign and outreach metrics including leads, calls, connectivity, quality, turnaround time, conversions, cost of sale, and more. Experience greater control with campaign performance visibility and make data-driven decisions to maximize ROI.

  • ON-DEMAND CALLERS
  • DEDICATED CALLERS
overview
Telecaller Certification

Our evaluation ensures that you get to work with the market’s best agents!

A variety of audio and video-based training programs
Rigorous evaluation through written and mock assessments to certify agents
Benchmark of 80% in Written Assessment and 75 % in mock certification.
Live support of trainers & strict monitoring to ensure improvement in quality of agents
Rigorous Screening & Training Process
Caller Offerings for Your Varied Needs
No Wasted
Productivity
Quality Monitoring & Feedback Loops
Looking for a telecalling partner you can trust?
Talk to us

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