Avail the best call center outsourcing services for your Business. SquadStack is a leading call center service provider. Check blog posts about call center services.
It is important to understand how to handle your customers as when a customer calls you with a complaint, whether it is due to the shortcomings they are facing on your end or having a wrong set of expectations. In this blog, discover an effective way of “how to handle customers”.
Both outsourcing and offshoring are practices of shifting in-house business functions and tasks outside the office. However, there are several differences between the two practices.
The BPO industry in India is the fastest-growing industry in the country. Explore the factors that are responsible for this success.
Let us explore the benefits and features of different dialers and gain a general insight into auto dialers vs. predictive dialers to make an informed decision.
Outbound calling software is an effective tool that has proven to promote businesses trying to enhance their outgoing calling strategies.
Telemarketing services help reach and engage your audience and go beyond sales to include lead generation and surveys for effective marketing.
A virtual call center represents the online counterpart of the traditional one. Discover and harness its potential for seamless customer service.
The customer service call center is a crucial link that connects a company to its customers. It enables businesses to address customer issues effectively, thereby ensuring customer satisfaction.
Call center software helps telecallers connect with target customers, efficiently managing inbound and outbound calls by leveraging AI technology.
Discover the efficiency of call answering services with dedicated virtual agents for seamless customer communication. Learn its importance, benefits, and how it works, along with effective implementation strategies.
Discover the power of effective lead management for business growth in this blog. Learn the step-by-step process to capture, nurture, and convert leads into loyal clients.
Telecalling has witnessed massive growth in recent years. Businesses have now figured out the strategic way to harness telecalling to boost their sales, acquire new customers and improve profitability.
Discover the Key Differences between BPO and KPO and How They can Benefit your Business.
A healthcare call center focuses on various activities ranging from patient communication to appointment scheduling and enhancing patient-centerd care. Let’s discover their vital roles in modern healthcare.
Contact Center as a Service assists businesses in increasing their productivity by streamlining customer interactions. Let's discover more about CCaaS.
A call center consists of customer service experts and agents responsible for handling calls via phone systems. Discover everything about call centers in this comprehensive guide
Call center outsourcing is when a company hands over its customer support operations to an external call center. Let an External Call Center Manage Your Calls, Surveys, and More for Your Business.
This blog will teach you everything you need to know about the power of Call Center Services and how they can transform your business.
Learn about call center staffing and how to calculate the staff requirement. Get to know about its various staffing models, benefits, and KPIs.
Discover the importance of customer service in call centers and how it can be improved with these 5 effective strategies.
Explore the world of Inbound call centers and learn their benefits, challenges, and top strategies. An Inbound call center is a specialized call center that primarily handles incoming calls.
Explore the world of outbound call centers, their significance, and the career opportunities they offer. Learn how these services can make a difference.
Discover the process for hiring a call centre for your business growth effectively. Uncover insights into hiring call center costs and India's top company.
Learn about what is IVR (Interactive Voice Response) in call centers. Find how IVR systems streamline customer interactions and improve efficiency.
Discover all you need to know about call center CRM in this comprehensive guide. Get insights into the best CRM solutions for call centers.
A cloud contact center, is a customer service and communication solution that operates in the Internet. Check the page below to set up your call center with SquadStack.
Discover advanced call center technologies on the page below. Know their benefits and see how they can enhance customer satisfaction and streamline your operations.
Learn what call center productivity means and how to measure and boost it for profitability. Motivate your team with our performance review template.
Explore how is an inbound call center different from an outbound call center. Learn about the two types of call centers, their meaning, and their types, and boost your business growth.
Understand what are outbound calls in the article. Check effective steps in Outbound Call Process and how does it differ from the Inbound calling process.
Check BPO Call Center Shrinkage minimization ways. Also, study BPO Shrinkage types, calculations, and formulas covered in our latest article.
Learn everything about Inbound calls and Inbound call centers. Discover effective inbound call strategies for improving customer satisfaction and boosting sales.
SquadStack Raises ₹140 Crore in Series B Round to Revolutionize Telesales
Your In-house Telecalling Team Isn’t Enough. Here’s What You Need!
How to Write a Perfect Telecalling Script
Lead Qualification Made Easy With SquadStack
WOW Skin Science leveraged SquadStack’s telecalling expertise to drive more revenue from their abandoned cart leads.
SquadStack Wins ‘CX Leader of the Year’ at CX Strategy Summit & Awards 2024
Becoming India's leading investment platform with a 40% increase in activations
Improving internal team processes and driving rapid business growth
Utilisation of SquadStack’s lightning-fastcampaign setup and on-demand telecallers to reactivate their user base
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