SquadStack is not like your traditional BPO.
Outsourcing sales to a traditional BPO can be a good way to boost your business. But, trusting an outsourcing company with something as important as sales - that directly impacts your revenue - can be challenging.
Let’s face it; outsourcing can be a tedious process if not done right. You can be prone to data breaches, communication and transparency issues with no control over campaigns, and the worst - poorly trained sales reps leading to bad customer experience. This leads to low conversion rates and a bad reputation.
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But if done right, sales outsourcing can give a massive boost to your business. A good outsourcing company lifts the weight off your shoulders, tackles your challenges, and does everything for you.
- Hiring, training, and managing expert sales agents.
- Having accountability systems for optimum performance.
- Creating visibility through dashboards with all key sales metrics.
- End-to-end campaign management and sales ops.
- Constant support from the outsourcing team; real people working behind the scenes to boost your campaign.
This is where SquadStack comes in.
We have everything you need to get your sales outsourcing right-
- A fully managed sales team with industry-trained and vernacular sales agents.
- An analytics dashboard with essential sales metrics, so you have visibility and control over your campaign.
- AI-driven personalized outreach that assigns the best sales agent to your lead.
- Automated follow-ups and omnichannel outreach making sure that you reach all your leads without spamming them.
- A team of sales trainers, analysts, data scientists, and quality assurance making optimizations to your campaign to continuously improve conversions.
- An always reachable team that manages your campaign end-to-end.
All this, and so much more!
Go through the table below, and learn how SquadStack can transform your business.
| SquadStack |
Traditional BPO |
| Your sales needs are managed end-to-end by us. Our services offer a complete package of sales training, sales operations, data science, and quality assurance. |
The sales team can be fully-managed or partially managed depending on the BPO. But, it’s rare to find dedicated human touch to improve conversions at each funnel stage. |
| Pay only for outcomes. I.e. Only pay for handling time spent by the sales agents on connected leads. |
You pay a fixed cost per month/campaign regardless of productivity and connectivity. |
| We do A.I.-driven personalized outreach to discover the best outreach channel, template, sales agent, and timing for any lead. This causes a 2-5x increase in funnel growth! |
There’s no A.I. to learn & improve outreach strategy. |
| Our customer dashboard reports all important sales metrics helping you keep track of your campaign at every level. |
Minimal or no insight into campaign metrics leading to customer distrust. |
| We build custom cadences depending on the flow of your use case. You control this process, making it scalable, flexible, and transparent. |
Building custom cadences is usually not possible. |
| We are technologically charged - Automated follow-ups and omnichannel outreach increase lead connectivity by up to 30%. Automation also ensures that leads aren’t spammed. |
Manual follow-ups & limited outreach channels leading to dropped leads. No spam checks which hurts your brand reputation. |
| We support 6+ regional languages, so you won’t miss out on any opportunities, increasing your appointments/ activations by up to 10%. |
No guarantee for multiple languages, leading to lots of missed opportunities because of language barriers. |
| Our sales experts are skilled, have industry-focused training, and use personalized dynamic scripts for all outreach. |
Sales experts use non-customized scripts for outreach, and usually don’t have industry-focused training. |
| Fully remote work - Leading to flexible timings, more people working from across the country giving extra reach, and helping the community achieve financial freedom from the comfort of their homes. |
Most BPOs don’t function remotely, have limited supply, and lower community impact. |
Want to know more about SquadStack? Book a demo with us now!
Learn how Upstox became India’s leading investment platform with 40% increase in Activations with SquadStack - Check out the story!
