Power up Your Business Processes with a Quality Focused Team

We train, guide, and fully equip our callers with the right tools to drive success for your business.

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Telecallers Tailored to Fit Your Business Needs

Based on your business needs, we offer telecallers across 3 tiers - X, Y and Z

Operations Gold

  • Certifications
    CEFR: Level B2+
  • Go Live
    72 hours
  • Good for
Sample recording

Operations Platinum

  • Certifications
    CEFR: Level C1
  • Go Live
    72 hours
  • Good for
Sample recording

Inside Sales

  • Certifications
    CEFR: Level B2
    Sales expertise
    Industry training
  • Go Live
    7 working days with 3 weeks of initial on job training
  • Good for
Sample recording

Invest in Quality with SquadStack

We do the heavy lifting so you don’t have to
Screening

Only 2% of potential telecallers are qualified as per CEFR guidelines through telesales and speech assessments

Tech Onboarding

Shortlisted callers are trained to use the SquadStack app in the most efficient way.

Industry Training

The callers receive custom training modules and tracks across various industries and offerings.

Certification

Telecallers are classified as SquadStack certified after rigorous mock calls and telesales assessments.

Quality You Can Count On

Get Telecallers with Industry-Grade Certifications & 24x7 Checks

Common European Framework of Reference for Languages (CEFR)

An international standard for describing language ability on a six-point scale, from A1 for beginners to C2 forthose who have mastered a language.

C5 Parameters for a Holistic Approach to Telecaller Quality

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  • Connect

    Relationship building with the customers
  • Convey

    Gathering customer needs and representing product value
  • Convince

    Handling customer queries and creating buying urgency
  • Close

    Closing calls with a good impression of the product
  • Compliance

    Making calls without any defect
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Our numbers do the talking for us

100k+

Daily Customer Calls

70%

Average connectivity

10K+

Telecallers onboard

TRUSTED BY LEADING BUSINESSES

The best brands need the best machinery to scale and grow, get started today.
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