Himanshu Bajpai

Content Marketing Lead

Himanshu Bajpai is a seasoned writer and industry expert with over 8 years of experience in SaaS, AI, and data science. He specializes in AI-driven technologies, including voice AI, conversational AI, AI agents, and intelligent automation. His deep understanding of these domains allows him to craft insightful content that simplifies complex topics for a wide audience. Beyond his expertise in AI, Himanshu is keen on SEO and content strategy, ensuring that his work not only educates but also reaches the right audience.

He has a strong track record of creating high-impact content that enhances brand visibility, engages readers, and drives organic growth. With a passion for emerging technologies, Himanshu stays ahead of industry trends, analyzing the evolving landscape of AI and its applications in customer engagement, automation, and business intelligence. His ability to merge technical knowledge with compelling storytelling makes him a valuable contributor to the tech and SaaS ecosystem. Whether writing in-depth articles, thought leadership pieces, or SEO-optimized content, Himanshu’s goal is to bridge the gap between innovation and understanding.

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All Posts by

Himanshu Bajpai

Strategies for Outreach

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15 Minutes

How to Start a Call Center in India?

Imagine launching a call center poised for unparalleled success in the digital age, where every customer interaction becomes a strategic advantage.

Strategies for Outreach

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5 Minutes

Tech-Powered Cold Calling Services With SquadStack

Discover how modern businesses are using SquadStack’s technology-powered cold-calling services to boost their sales efforts

Team Management

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8 Minutes

Sales Management Functions For Business Growth

The core functions of sales management might vary from company to company, but the primary context of these functions will remain the same. All the functions will work towards the common goal of achieving organizational goals through sales maximization.

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6 minutes

Mastering Call Quality Measurement: Key Metrics and Methods

Call Quality Measurement is essential because it directly affects customer perception and sales performance. Every interaction is a chance to improve engagement

Strategies for Outreach

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5 mins

Omnichannel Contact Center: Get a Free Demo

In an age where customer experience is key, omnichannel call centers integrate multiple communication channels, such as phone, email, IVR, and video calls, into one platform.

Customer Experience

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5 mins

Best Customer Interaction Strategies for Your Business

Customer interaction is a process where sales reps or customer service agents establish meaningful customer relationships. Discover its benefits, processes, and tips to elevate your customer’s satisfaction level.

Market Trends

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10 mins

Call Center Phone Systems: Find the Right Virtual Solution

Discover how modern features of call center phone systems like automation and multichannel support can boost efficiency, improve customer satisfaction, and optimize costs.

Strategies for Outreach

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5 Minutes

Looking For BPO in Noida | BPO Services in Noida

Elevate your business with BPO companies in Noida offering unparalleled telecalling services. Discover the difference with technology solutions, omnichannel outreach, and scalable options.

Strategies for Outreach

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5 Minutes

BPO Vs KPO | Difference between BPO and KPO

Discover the Key Differences between BPO and KPO and How They can Benefit your Business.

Strategies for Outreach

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8 Minutes

Inbound Call Centers: Benefits, Challenges, and Strategies

Explore the world of Inbound call centers and learn their benefits, challenges, and top strategies. An Inbound call center is a specialized call center that primarily handles incoming calls.

Strategies for Outreach

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8 Minutes

Hiring Call Center for Business | Best Call center to Hire

Discover the process for hiring a call centre for your business growth effectively. Uncover insights into hiring call center costs and India's top company.

Strategies for Outreach

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8 Minutes

Exploring Advanced Call Center Technologies

Discover advanced call center technologies on the page below. Know their benefits and see how they can enhance customer satisfaction and streamline your operations.