Telecalling involves speaking with potential leads or customers by phone to promote a company's products and services. There is a significant demand for telecaller jobs because companies use them to follow up on leads and provide better customer service through phone calls, which improves customer satisfaction. Telecallers also provide more insights into the general perception of the customer about the product or service that the company offers.
Having a telecaller job means being a representative of the company that works on their behalf to market their products and services to clients through phone calls. They are in charge of providing information, solving queries, and leading conversions. They may work in call centers or the company's customer service departments. Their work involves calling cold leads and assisting customers with their inquiries or technical difficulties that they may face while using the product. The telecallers must maintain professionalism to deal with customer complaints.
If you are seeking a remote Telecaller position and aspire to generate income in your free time you can apply for SquadStack Telecaller open positions.
A telecaller usually calls prospective leads to market their products and offer services. There are generally two types of telecallers; one is in-house, which is directly employed by the company, and another is outsourced teams, which are BPOs that corporations usually contract to handle telemarketing on their behalf. Look at the job description:
Telecallers are essential for companies to carry out their sales and marketing strategies. They ensure vital leads stay caught up and provide a better user experience that comes with calling.
The telecalling industry is one of the crucial sectors of India's employment market. The demand for telecallers keeps growing as more and more companies look to outsource their sales and customer support to call centers. The telecalling job market is not just limited to banking and telecommunications but also expands into healthcare, real estate, and other sectors.
With the rise of e-commerce and other sectors, the need for effective communication and customer service has increased, making telecalling jobs even more critical. The market offers a wide range of opportunities for telecallers, from handling customer queries to making sales pitches, the growth potential is enormous.
Business Process Outsourcing(BPO) companies act as third-party entities that handle their clients' sales and customer support. BPO is one of the substantial parts of the telecalling job market in India, as they are continuously looking for new employees.
Banks, financial institutions, lending companies and insurance companies employ telecallers to help customers with their queries, market their services and products, and help them complete tasks. Brokerage firms use telecallers to provide better customer service for their clients.
Online retail shops like Amazon and Flipkart use telecallers to assist customers with order inquiries and tracking, returning, and refunding issues. They also handle feedback and marketing outreach. E-commerce is a sector that benefits from telecallers.
Educational sector use telecallers to handle inquiries about courses provided and course fees, assist with enrollment, and handle any technical issues that may arise during registration.
Telecallers reach out to prospective leads interested in buying or selling a property and connect them to the sales agent. They schedule appointments for property viewings and follow up on them to handle queries about the property or price listing.
The healthcare sector typically employs telecalling services for scheduling, rescheduling, or canceling doctor appointments. They help with follow-ups during treatments, providing additional assistance with future scheduling, insurance and billing support, and emergency care support.
It is one of the most important sectors where telecaller jobs are in demand. Telecallers assist with reservations and cancellations for flights and hotels, helping customers find hotel accommodations, following up with them during their travel, and helping with any issues they may have.
Tech companies use telecallers for selling software and hardware products, help customers with difficulties they might face while using, warranty and guarantee queries , repair issues and conducting surveys.
Telecallers in automotive industry work to generate leads for potential buyers, answer questions regarding vehicle information and help with scheduling test drives or servicing. It helps the automotive industry retain customers and generate recurring revenue.
Telecallers with excellent track records may transition into supervisor roles to oversee a team of telecallers. They might be shifted into training or quality assurance positions. The opportunity to grow is limitless.
“Home is my comfort zone and SquadStack gave me a chance to earn from my comfort zone, while being able to take care of my kids and my family.”
“For me, financial freedom is also about job satisfaction, and working at SquadStack gives me that.”
“Yahan par flexibility milti hai kaam karne ki, hum kahi par bhi, kabhi bhi kaam kar sakte hain.”
“Aap independent ho, apni khud ki kamaai kar rahe ho aur apni family ke saath time bhi bita rahe ho. Iss se badi baat kya ho sakti hai aap ke liye?”
Certainly, the role is entirely remote. A reliable internet connection is required to commence your work with SquadStack.
To get started with Squadstack, you must download the Squadstack app, log in, and complete your onboarding and training. The training and onboarding process usually takes 7 to 10 days, depending on your availability.
You can work remotely from any time between 9 AM to 9 PM. Your working hours depend on your targets. The more you work, the higher your earnings will be.
Apart from the fixed compensation of INR 20,800, you will get a welcoming bonus, target based incentives, a monthly health plan covering your family(self, spouse, and children) when you complete at least 80 hours a month from home, and access to courses and certifications.
You need to have at least 6,000 Squad coins to redeem your earnings. We support bank transfers through net banking, UPI, and other electronic wallets like Paytm. Please note that your account has at least 6,000 Squad coins.
You need to have at least 6,000 squad coins to redeem your earnings
We support bank transfers through net banking, UPI and other electronic wallets such as Paytm. Please note that your account has at least 6,000 squad coins
Bonuses are based on performance and consistency, both of these factors are linked to the time you spend on the app
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Make sure your account has at least 6,000 squad coins to redeem your earnings. Sometimes, the bank servers take some time to reflect the changes as well. If the issue still persists, please reach out to email@example.com
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Onboarding and training takes somewhere around 7-10 days, depending on your availability
Not at all, your growth is our responsibility too