Discover how data-driven innovations are revolutionizing customer experience and the practices that we need to adopt to stay ahead of the curve.

Caught between clunky legacy systems and shallow AI? Discover how SquadStack’s hybrid CX model unites the best of both worlds to deliver seamless, scalable customer experience.

Struggling with the build vs buy decision for AI voice agents? Discover a simple framework to choose the right path for your customer experience strategy—custom-built control or ready-to-scale efficiency.

Quality assurance is a critical element for any business. Learn more about SquadStack's AI-powered continuous quality monitoring process.

Think AI in CX means chatbots? Think again. Discover what’s next in intelligent, scalable customer experience - AI-first ecosystems actually deliver.

Customer expectations have evolved, but most CX systems haven’t. Here’s why an AI-first approach isn’t just the future, it’s the only way forward.

Sounding human is one thing, but does your AI voicebot actually solve problems? Let’s break down what truly makes it successful.

Customer experience evolves today. SquadStack launches its complete support ecosystem anchored by a Humanoid AI Agent that combines genuine human-like conversations with autonomous problem-solving capabilities across multiple channels and languages.

Sounding human is table stakes in AI today. But AI that drives real business outcomes? That requires a Whole Product approach rather than piecemeal automation.

Learn how humanoid agents and human collaboration deliver seamless, personalized customer support experiences.

Explore 'New Bharat's' digital transformation, navigating Tier 2/3 markets and SquadStack's innovative solutions for exceptional customer experience.

Discover how SquadStack's cutting-edge Agent Interface is reshaping the landscape of telecalling and telesales. Dive into technological innovations, intuitive design, and AI integration, solving core challenges in the industry and empowering telecalling agents with top-tier technology.

Explore how SquadStack empowers sales with technology to enhance telecalling-led inside sales, build trust, and provide valuable insights through AI-powered call analysis.

Explore how Gen AI is reshaping sales in 2024 and beyond, driving efficiency, personalization, and better customer experiences. Discover key trends and insights on leveraging AI to optimize sales processes.

Discover why businesses are transitioning from cold calls to consultative selling, a customer-centric approach that significantly boosts satisfaction and sales success. Learn how this shift can enhance your sales strategy.

While AI may excel at certain tasks, it falls short in replicating the nuanced complexities of human interaction. By blending human and AI strengths, contact centers can offer top-notch service that goes above and beyond what customers expect in today's digital world.

The shift towards remote telesales is not just a trend but a strategic move based on data-driven insights. As businesses continue to adapt to changing market dynamics, remote telesales will play a crucial role in shaping the future of sales strategies. Read the blog to learn more.

The contact center industry stands at a pivotal moment. Let's read more about what the future holds for this industry and how AI will change current operations.

Have you wondered why so many businesses are switching to remote telesales? While the benefits are compelling, transitioning to remote telesales isn't without its challenges. Read this blog to learn more about how leading companies are overcoming them.

Discover how SquadStack's innovative speech recognition system is transforming India's telecalling industry by harnessing the power of AI to decode and transcribe complex, mixed-language conversations.

Discover how Gen AI is being leveraged to transform telesales at SquadStack, reducing agent ramp-up time, automating knowledge management, and boosting ROI.

Discover how Agent OverWatch optimizes contact center operations by enhancing agent performance, delivering insights, and improving customer satisfaction.

Revolutionize contact centers with AI-powered automated quality monitoring (AQM) & agent coaching. See what leaders miss when selecting solutions for CX and agent excellence.

Find out how remote telesales can balance flexibility with security. Examine the latest data protection challenges in remote telecalling, from cyber threats to compliance issues, and explore best practices for keeping customer information safe.