Call Center in Bhubaneswar

Uncover the leading call center service provider in Bhubaneswar, delivering top-notch services and a tech stack to support you in achieving your telesales goals.

July 3, 2024

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5 Minutes

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Call Center in Bhubaneswar

Bisma Khan

Call Center in Bhubaneswar

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Overtaking expensive metros, Bhubaneswar in Odisha is rapidly emerging as a top call center destination. This dynamic city boasts robust infrastructure and exceptional connectivity, guaranteeing seamless operations and uninterrupted telesales campaigns. As seen, call centers in Bhubaneswar offer significant cost advantages compared to larger cities, maximizing your return on investment and freeing up resources to fuel other business priorities.

However, traditional call centers in Bhubaneswar often fail to meet modern customer demands. They lack the cutting-edge technology needed to deliver a smooth omnichannel experience (calls, emails, SMS, IVR) and leverage data-driven insights for continuous optimization. This is where SquadStack steps in as your ideal partner.

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SquadStack is your strategic partner in attaining results; we're more than just a call center service provider. We provide you with technology and industry-trained agents to help outsource your telesales needs. Our AI-driven technology streamlines agent operations offers instantaneous data insights, and enables omnichannel outreach. SquadStack adapts to your requirements, enabling businesses in the BFSI, Medtech, Edtech, and e-commerce industries to accomplish outstanding results.

The combination of SquadStack's technology and Bhubaneswar's talent pool is unmatched. We give you the tools to revolutionize your telesales operations and maximize the city's potential. Consider a world where your telesales initiatives are effective, data-driven, and provide excellent customer service. That's the future you can build with SquadStack.

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What Makes SquadStack Better than Other Call Centers in Bhubaneswar?

SquadStack is different from your typical call center service provider in Bhubaneswar. We beat traditional call centers by offering an AI-powered tech stack that optimizes your telesales campaigns. This leads to significant reductions in CAC and TAT. Here's what sets SquadStack apart as the leading choice for businesses seeking innovative call center solutions in Bhubaneswar.

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Tech-Powered Efficiency

We use advanced technology to make every part of your telesales campaigns in Bhubaneswar more efficient. Picture a platform powered by AI that improves how agents work, gives real-time data insights, and enables omnichannel outreach support. That's the impact SquadStack can have on your business in Bhubaneswar.

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Industry-Leading Expertise

We can help you optimize your telesales campaign with the support of our team of over 10,000 skilled sales agents. These professionals regularly provide your prospective customers with outstanding customer experiences. We invest in ongoing training to keep them current with industry trends, guaranteeing they deliver results for your business.

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Data-Driven Optimization

At SquadStack, data comes first. Our tech keeps track of every detail of your telesales campaigns, enabling you to make well-informed judgments. This extensive data enables you to fine-tune your campaigns and increase conversions. Instead of guessing, use facts to drive success.

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Seamless CRM Integration

We integrate seamlessly with your existing CRM systems, ensuring a smooth flow of information and effortless campaign management for your company in Bhubaneswar. No more juggling multiple platforms – SquadStack becomes your one-stop solution.

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Image: SquadStack can Seamlessly Integrate with Standard CRMs.

Scalability and Flexibility

Our services adapt to your evolving needs, making us the perfect partner for your call centers in Bhubaneswar. Whether you're a startup venturing into telecalling or a seasoned business looking to expand your reach, SquadStack scales with your requirements.

Proven Track Record

At SquadStack, we back up our words with action. We've proudly empowered countless businesses in Bhubaneswar with remarkable results in their telesales journey. Let's achieve greatness together! From increased customer engagement to skyrocketing conversions, our success stories speak for themselves.

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Why Choose SquadStack Over Traditional Bhubaneswar Call Centers?

Bhubaneswar's call center landscape, while offering traditional telecalling services, might not be equipped with the latest technological advancements. This lack of a robust tech stack can hinder campaign optimization and customer experience. SquadStack bridges this gap with a cutting-edge approach, empowering your modern business to unlock its full potential.

Feature

Tier 2 Call Center

SquadStack

Tech Expertise

They lack high quality, innovative tech required for sales transformation in a city like Kanpur

We offer a bundle of modern tech that enables you to achieve not just digital but sales transformation as well

Agent Quality

Poor agent quality due to lack of proper training and upskilling resources

Fully vetted and trained agents provide a better customer experience and undergo continuous industry training to upskill

Complaince and Data Security

No spam checks and security measures to keep your data safe

Enterprise-grade data security measures and encryption across every layer

Connectivity & Conversion Rates

Technical disruptions significantly impact call flow and conversions.

Robust infrastructure and technology guarantee seamless calls and optimized conversions

Usage Based Pricing

Fixed rates lead to a wastage of monetary resources and reduce your ROI

Productivity-linked pricing that enables you to pay for results only

Agent Accountability

Agents cherry-pick leads, and follow-ups are broken because of inadequate agent responsibility or bandwidth

Guarantee 100% agent accountability with our systematic and tech-driven processes, ensuring that none of your leads go untouched.

SquadStack's Advantages Over Other Bhubaneswar Call Centers

  • Unmatched Efficiency and Scalability: Leverage our pool of 10,000+ vetted and trained agents, scaling your team effortlessly to meet fluctuating call volumes. Our AI-powered system streamlines processes, maximizing call time utilization and agent productivity.
  • Omnichannel Outreach for Maximum Connectivity: Use email, SMS, IVR, and phone conversations to reach clients on their desired channels. This multifaceted strategy guarantees industry-leading connectivity rates of up to 90%.
  • Better Decision-Making with the Power of Data: Data-driven analysis enables better decision-making. Our extensive dashboard provides real-time campaign performance tracking. Acquire insightful knowledge to increase ROI and optimize your approach. To provide outstanding client experiences, AI-powered call quality monitoring examines 12% of calls across 23 parameters (as opposed to the industry standard of 1-2%).
  • Pay Only for Results: Our outcome-based pricing model ensures you only pay for connected minutes and conversions, eliminating wasted resources.
  • Focus on Your Core Business: SquadStack handles all telesales operations, freeing you to concentrate on what matters most – your core business activities.
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FAQ's

What benefits do I get by choosing SquadStack?

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SquadStack offers incredible benefits, including excellent efficiency and scalability, omnichannel outreach, data-driven insights, a focus on productivity, and the freedom to concentrate on your core business.

Does SquadStack offer omnichannel outreach?

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Yes, SquadStack goes beyond calls and offers omnichannel outreach through email, SMS, and IVR.

Why is Bhubaneswar becoming a prominent call center destination in India?

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Bhubaneswar offers cost-effectiveness, a robust infrastructure, and access to a trained workforce compared to other well-established metropolitan cities.

Can I monitor how my campaign is doing in real-time?"

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Absolutely! SquadStack's dashboard delivers real-time insights into campaign performance, empowering you to optimize strategies.

What pricing model does SquadStack use?

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SquadStack uses a productivity-linked pricing model, ensuring you only pay for connected minutes and conversions.

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