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In this article, we will discuss the different types of call centers that businesses need and help you understand which one will suit your business best.
Quality assurance is a critical element for any business. Learn more about SquadStack's AI-powered continuous quality monitoring process.
An in-house telecalling team comes with its own challenges and here's what you can do.
Here are some key steps to help you pen down the perfect telecalling script and ace your calling game.
A sales team effectively bridges the gap between a customer and your business. A tech-powered and data-driven sales outsourcing platform can empower you to maximize your sales productivity.
Identify and manage risk in your sales pipeline. Read more to learn coaching best practices on helping your team close deals effectively.
Boost the productivity of your team with effective 1-1 meetings. Read on to learn more about the tips, tricks, and the questions that you can ask.
Improving accountability can be a challenge if you're not doing it the right way. Read on to learn more!
Despite the pandemic leading to disruptions in the economy, fintech companies and startups are showing signs of early recovery and bounce back to the pre-Covid level of growth.
Customer experience is at the core of a good omnichannel outreach strategy. Find out why it is important and how to implement the strategy for your business effectively.
Rising customer expectations, e-commerce, and smartphone penetration are key drivers of growth for the Fintech industry in India.