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CX Leader of the Year, Squadstack!
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May 20, 2025
4 min
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As more companies worldwide choose India for their telecalling and customer support needs, many smaller cities like Trichy have seen a fast rise in BPO companies. These BPOs in Trichy offer multilingual, well-trained agents, affordable office spaces, and a supportive business environment.
However, even with the growing number of BPO companies in Trichy, finding the right one can still be tricky. It's hard to offer smooth and effective customer service without tools like omnichannel communication, which allows customers to reach out through multiple channels such as phone calls, live chat, emails, or social media platforms, automated scripts for agents, knowledge-sharing systems, and lead prioritization tools. These gaps can cause businesses to lose potential customers because leads may not be followed up correctly or missed entirely.
If you're looking to outsource to one of the best BPO companies in Trichy, you're in the right place. SquadStack offers a fully managed telecalling solution that helps you get more conversions while lowering your Customer Acquisition Cost (CAC). With a network of over 10,000 trained telecallers, we give your business the flexibility to grow without hassle.
Our powerful tech tools include lead management to help you focus on the right leads, omnichannel communication for smooth customer interaction, AI for checking call quality, and a platform to manage your agents. SquadStack's call center dashboard also gives valuable insights like agent performance, call connection rates, number of calls made, conversions, and top performers.
We work with businesses across different industries like healthcare, logistics, med-tech, ed-tech, and BFSI, and have partnered with well-known brands like Moneyview, Razorpay, Aakash, and Medfin.
Trichy has a growing and active BPO sector that supports many different business needs. The city is home to some of India's best outsourcing companies, including well-known BPO firms and modern, tech-focused service providers. Here are some of the top BPO companies in Trichy:
SquadStack is a modern telesales outsourcing platform made for today's businesses. Unlike traditional BPO companies, SquadStack uses smart technology and AI to make telesales better and more efficient. With well-trained remote agents and strong tech tools, SquadStack helps businesses lower customer acquisition costs and get faster results.
Their latest tool for quality checking, called QualityAI, gives useful insights from telesales calls and keeps track of agent performance in real-time. This helps make sure every customer gets a good and consistent experience.
If you're looking for smart and reliable outsourcing options in Trichy, SquadStack is an excellent choice for growing businesses that want to improve their telesales performance, reduce costs, and deliver a better customer experience with the help of advanced technology.
WNS is a well-known BPO company in Trichy that offers many outsourced services. They use advanced technology to improve business tasks like finance, accounting, customer service, analytics, and more. With a strong presence worldwide, WNS is committed to providing innovative and quality services. In Trichy, WNS is a trusted partner for businesses needing to outsource complex processes. They use their expertise and modern technology to help clients grow more efficiently.
Sutherland Global Services is a well-known international company that offers different services in Trichy. It helps businesses give excellent customer support by helping customers, offering IT support, and analyzing business data. Sutherland is good at developing new ideas and solutions that improve customer service, making it a popular choice for many companies.
Wipro BPO, a part of Wipro Limited, is a top BPO service provider in Trichy. It mainly helps companies that want to outsource their work. Wipro BPO offers services like customer support, data analysis, and custom solutions. With its global experience and strong industry knowledge, Wipro BPO is a trusted partner for businesses that want to handle complex tasks more easily and efficiently.
Genpact is a key player in Trichy's professional services. It is known for its accounting, finance, and supply chain management expertise. Genpact's success comes from using the latest technology combined with deep industry knowledge to provide excellent outsourcing solutions. The company has a diverse team across different countries and is committed to ensuring customer satisfaction.
Tech Mahindra Limited stands out from other outsourcing companies in Trichy because of its dedicated Tech Mahindra BPO branch. This branch offers specialized accounting, finance, human resource management, and customer services across different industries. Its focus on digital transformation makes it a top choice for innovative and successful outsourcing in Trichy.
Infosys BPM is a key player in Trichy's BPO industry. It provides services like process improvement, customer support centers, and data analysis. Thanks to its innovative approach and focus on digital transformation, businesses can rely on Infosys BPM to handle their processes.
SquadStack brings a fresh, technology-driven approach. We are transforming the BPO market in Trichy with a genuine commitment to solving these challenges, boosting agent productivity, and delivering an excellent experience for our clients. Let's see how we stay ahead of other BPO companies in Trichy:
Trichy has many BPO companies to choose from, but SquadStack stands out as the top choice. What makes us different is our smart use of modern technology combined with skilled and experienced people. We are committed to providing the best service that exceeds your expectations.
At SquadStack, we use innovative technology to improve telesales. Our in-house calling system has advanced lead sorting and AI-powered tools to make the sales process smooth, fast, and effective.
SquadStack's remote telecallers are carefully trained and regularly evaluated. They are ready to confidently handle different industries like logistics, BFSI, ed-tech, and e-commerce.
Our AI-powered platform turns call recordings into text and pulls out helpful information. This helps improve training, scripts for agents, and overall performance, leading to better feedback and more conversions.
Instead of charging fixed prices like many BPOs, SquadStack offers pricing based on success. You only pay for the connected minutes, helping you get the most value for your money.
SquadStack follows strict data safety rules and holds ISO certifications. We are a trusted partner for businesses that deal with private customer data.
SquadStack is the trusted choice for leading brands that want to improve their telesales campaigns by reducing Customer Acquisition Cost (CAC) and Turnaround Time (TAT). Say goodbye to traditional methods and step into the future of telesales with SquadStack. With the help of innovative AI technology, well-trained telecallers, and a data-based approach, we help you get great results and grow your business faster.
Upstox worked with SquadStack to grow its user base and become one of India's top investment platforms. Our expert telesales team and AI-powered outreach helped Upstox bring in new users and increase account activations by 40%. With SquadStack handling the sales, Upstox could focus on other parts of the business.
Medfin partnered with SquadStack to solve issues related to appointment scheduling. We provided trained and skilled telecallers who managed calls and shared medical details smoothly. This helped Medfin handle more leads and adjust its operations as needed. Our analytics dashboard gave clear insights, and our pay-as-you-go pricing helped save money. SquadStack helped Medfin reach more patients and achieve its goals.
Redbus, a popular online bus ticket booking platform, teamed up with SquadStack to improve its customer service and feedback process. SquadStack offered a flexible solution with telecallers available on demand, which helped Redbus easily increase or decrease its team during busy times. This removed the need for a big in-house team and saved money. SquadStack's trained agents gave customers a great experience, and the pay-per-use pricing helped lower overall costs. In short, SquadStack helped Redbus gather valuable feedback and keep customers happy in a budget-friendly way.
Some of the top BPO companies in Trichy include SquadStack, Sutherland, Infosys BPM, WNS, and Tech Mahindra. These companies offer telesales, customer support, data processing, and analytics services.
SquadStack stands out because of its tech-driven approach, remote and scalable workforce, AI-powered quality monitoring, and performance-based pricing. It helps businesses improve sales, lower customer acquisition costs (CAC), and gain valuable insights through its data dashboard.
Most BPO companies in Trichy provide services like telecalling, customer support, lead generation, appointment scheduling, technical support, data entry, and back-office operations. Some also offer analytics and process automation.
Unlike traditional BPOs that charge fixed monthly fees, SquadStack offers a pay-as-you-go model. Businesses only pay for connected minutes or successful outcomes, making it cost-effective.
Top BPOs like SquadStack in Trichy serve various industries, including healthcare, BFSI, ed-tech, e-commerce, and logistics. Their trained agents and flexible systems make it easy to adapt to industry-specific needs.
