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CX Leader of the Year, Squadstack!
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May 20, 2025
4 min
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Ahmedabad is quickly becoming a major business city in India. It has good roads, strong infrastructure, and is well-connected to other parts of the country. This has attracted many BPO companies in Ahmedabad that serve different industries like IT, banking, healthcare, and fintech. These sectors play a big role in supporting the Indian economy, showing how important the BPO industry is in Ahmedabad.
But as technology keeps changing fast, many traditional BPO Companies in Ahmedabad find it hard to keep up. They often face problems with slow systems and less efficient work, which can affect their results.
SquadStack helps fix these problems by using smart AI technology to make sales work better for startups. With tools like advanced data tracking, high-quality call support, and custom outsourcing services, SquadStack helps startups do better and reach their goals. This makes SquadStack different from the older BPO companies in Ahmedabad.
Ahmedabad is quickly becoming popular for BPO companies, with many businesses doing well in IT, finance, healthcare, and e-commerce. But which companies are leading the way? To find out, we looked at key factors like service quality, client satisfaction, use of modern technology, industry experience, team strength, and overall growth. Based on these points, here's a list of the top BPO companies in Ahmedabad making a strong impact in the industry.
SquadStack is changing the BPO industry in Ahmedabad by combining innovative AI technology with top telecalling talent. Unlike traditional BPO companies, SquadStack offers flexible and scalable calling solutions that help businesses get better results while saving costs.
They work with only the top 2% of trained telecallers, ensuring every call is professional and effective. Their omnichannel system, including calls, SMS, and emails, handles over 300,000 customer touchpoints daily, helping companies connect with more people.
SquadStack's smart calling app ensures 100% script compliance, improving consistency and agent productivity. Their AI-based quality monitoring checks each call across 23 key points and gives real-time feedback to keep improving performance.
By blending skilled people with powerful AI tools, SquadStack offers high-quality service, cost savings, and the ability to scale fast. It's setting a new standard for BPO companies in Ahmedabad and helping businesses improve customer engagement like never before.
Wipro BPO, part of Wipro Limited, is a leading BPO company in Ahmedabad known for its strong IT and consulting background. It offers services like customer support, data analytics, and industry-specific solutions. With global experience and deep sector knowledge, Wipro BPO helps businesses handle complex tasks more efficiently, making it a trusted outsourcing partner in the city.
Genpact is a top BPO company in Ahmedabad that offers finance, accounting, and supply chain management solutions. With over 70,000 employees and a presence in 25 countries, it is a trusted partner for businesses seeking reliable outsourcing services. Known for its expertise, Genpact delivers high-quality solutions by combining technology and market knowledge, especially in finance, accounting, and supply chain management.
Infosys BPO is a key player in Ahmedabad's BPO sector, offering outsourcing services in data analytics, process transformation, customer service, and automation. It's a trusted partner for many businesses. Similarly, Infosys BPM is important in Ahmedabad, providing services like process optimisation, contact centres, and data analytics, focusing on innovation and digital transformation to improve business efficiency.
Tata Consultancy Services (TCS) BPO has a strong presence in Ahmedabad, offering a wide range of IT and BPO services, including data entry, data management, and client lifecycle management. Backed by the global strength of the Tata Group and a workforce of over 350,000, TCS focuses on innovation by using advanced analytics, AI, and machine learning to improve business operations. TCS is a reliable and forward-thinking partner for companies in Ahmedabad looking to outsource key processes.
Tech Mahindra BPO, a key part of the Mahindra Group, is a well-known player in Ahmedabad's BPO market. It offers core outsourcing services like procurement, HR outsourcing, finance, and accounting. With its strong expertise and reputation, Tech Mahindra BPO is a competitive choice for businesses in Ahmedabad looking for a reliable and strategic outsourcing partner.
WNS Global Services is a leading BPO company in Ahmedabad, known for its strong presence with over 18 delivery centers and a workforce of 20,000 across India. The company stands out by offering practical and efficient solutions in areas like analytics, legal services, human resources, and customer experience, making it a trusted partner for businesses across different industries.
Sitel Group is a leader in customer experience management, combining digital insights with a human touch to deliver exceptional service. Known for its customer-first approach, Sitel helps businesses in Ahmedabad meet and exceed customer expectations. Their Ahmedabad office is recognized for providing high-quality service and substantial value, making them a trusted name in customer satisfaction.
HGS is a well-known BPO company in Ahmedabad, offering a wide range of services including customer support, healthcare management, and digital solutions. Known for its strong focus on customer experience, HGS helps businesses improve satisfaction and automate operations. With its passion for excellence and innovative approach, HGS has built a strong presence in the city and continues to be a trusted name in the BPO industry.
Teleperformance is a top BPO company in Ahmedabad, offering customer support, technical help, and back-office services for telecom, finance, and e-commerce industries. Skilled teams and modern tools help global brands improve customer experience and run their operations more smoothly.
SquadStack offers a full range of services to help businesses in Ahmedabad. Using smart AI tools helps improve everything from finding new leads to closing sales. Unlike traditional BPO companies, SquadStack focuses on making sales more efficient and giving businesses helpful insights. Here's why SquadStack is a step ahead of the rest in Ahmedabad's BPO market.
Most big BPO companies in Ahmedabad still follow the traditional methods. SquadStack is different; it uses innovative technology, AI tools, and a remote team to get work done faster and at a lower cost. This helps businesses grow more easily and get better results.
Explore how SquadStack's smart solutions work for different types of sales needs. Whether it's onboarding new customers, handling daily operations, making pre-sales calls, or managing renewals, SquadStack uses the right approach for each situation. This helps businesses perform better and build strong customer relationships.
SquadStack helps make welcome and onboarding calls smooth and personal. It guides new customers through the setup and answers their early questions. This helps customers feel supported and more likely to stay. It's a great option for businesses that want to leave a strong first impression with their remote sales teams.
SquadStack efficiently handles everyday tasks like confirming appointments and providing service updates, making sure everything runs smoothly. This approach not only helps businesses stay organised but also ensures that customers are well-informed and satisfied with the service. By managing these routine calls effectively, SquadStack allows companies to focus on other important aspects of their operations. It's the perfect partner for businesses looking to improve their remote sales teams and deliver exceptional service to their customers.
SquadStack helps engage potential customers and build relationships through pre-sales calls. It listens to their needs and answers their questions, helping them feel more confident and ready to make a purchase. This makes SquadStack a top choice for improving pre-sales processes with remote sales teams.
SquadStack helps increase sales and keep customers by making proactive sales and renewal calls. This approach not only helps businesses boost revenue but also builds strong, long-lasting relationships with customers. Because of this, SquadStack is the top choice for companies looking to grow their customer base and keep customers loyal.
BPO companies help businesses with customer support, sales, and other operations. They are important in Ahmedabad because they help businesses save time and money while offering great services to customers.
Ahmedabad is becoming a popular choice for BPO companies because it has skilled workers, good infrastructure, and lower costs. It is also well-connected to other cities and industries, making it a great place for BPO businesses to grow.
SquadStack helps businesses improve sales by offering smart solutions for onboarding, pre-sales, and renewal calls. With AI-powered tools and trained agents, SquadStack helps companies to keep customers happy and increase sales.
When picking a BPO company, consider their experience, the technology they use, how well they support customers, and their flexibility. SquadStack is a great choice for businesses that want a mix of technology and human touch to drive sales and customer happiness.
SquadStack helps businesses keep customers by making regular calls, like renewal reminders and service updates. This helps build stronger customer relationships, making them more likely to stay loyal and return for more business.
